JL Patisserie Reviews
(Rated by 14 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.8
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Return Policy4.0
- Customer Service4.7
- Price & Quality4.7
- Shipping & Delivery4.6
Recent Customer Reviews (14)
Nathaniel Torrence
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Hugh Pitts
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Demarcus Cisneros
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Jens Schaefer
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Pius Ryzaev
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Millard Viens
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Xavierre Raymond
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Bryant Ebert
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Isaac Berry
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Martha Posey
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JL Patisserie Pros & Cons
Pros
1
Traditional French Pastries: Known for its classic French bread and pastries, including buttery, rich, and flaky croissants.
2
Variety of Flavors: Offers a range of croissants stuffed with chocolate, almond paste, ham and cheese, and unique combinations like chocolate pistachio croissants.
3
Gluten-Free Options: Provides a list of gluten-free items on its website, catering to dietary restrictions.
4
Frequent Baking Classes: Hosts baking classes and private sessions, allowing customers to learn the craft of making macarons, éclairs, croissants, and baguettes.
5
Customer-Focused Service: Earning a legion of loyal customers with its exceptional service and hospitality.
6
High-End French Artisanal Bakery: Offers freshly baked French bread, croissants, pastries, decadent cakes, and more.
7
Variety of Products: Cakes, macarons, and other French desserts available.
8
Gluten-Free Options: Gluten-free products available for customers with dietary restrictions.
9
Baking Classes: Hosts frequent baking classes teaching students how to produce macarons, éclairs, croissants, and baguettes. Private classes available for bridal, bachelorette, or corporate parties.
10
Bake At Home Collection: Offers a take-home Bake Collection of croissants, cinnamon rolls, and breads that can be finished baking at home.
11
Ordering and Pick-Up: Products can be ordered online and picked up at one of the two locations in Scottsdale or Phoenix. No home delivery option available; pick-up during store business hours.
12
Secure Online Payment: All payments made through the website are secure using the online payment service Ogone.
13
Personal Messages: Option to include a personal message with your order during checkout.
14
Customer Service: Customer service available via email or telephone for order modifications and other inquiries.
15
Recognition: Earned a James Beard semi-finalist nod for Best Bakery in 2022.
CONS
1
Expensive: Described as pricey, which may deter some customers.
2
Limited Menu Flexibility: Some items, like soups, may be discontinued, affecting the menu's consistency.
3
Limited Liquor License: Does not have a liquor license, which might be a drawback for some patrons.
JL Patisserie Features and Benefits
Features
Traditional French Pastries
Known for its classic French bread and pastries, including buttery, rich, and flaky croissants.
Variety of Flavors
Offers a range of croissants stuffed with chocolate, almond paste, ham and cheese, and unique combinations like chocolate pistachio croissants.
Gluten-Free Options
Provides a list of gluten-free items on its website, catering to dietary restrictions. Gluten-free products available for customers with dietary restrictions.
Frequent Baking Classes
Hosts baking classes and private sessions, allowing customers to learn the craft of making macarons, éclairs, croissants, and baguettes.
Customer-Focused Service
Earning a legion of loyal customers with its exceptional service and hospitality.
Locations
JL Patisserie has locations in Scottsdale and Phoenix, Arizona.
Menu Variety
Offers a variety of items including sandwiches, salads, and non-pastry desserts like Belgian tiramisu.
High-End French Artisanal Bakery
Offers freshly baked French bread, croissants, pastries, decadent cakes, and more.
Variety of Products
Cakes, macarons, and other French desserts available.
Baking Classes
Hosts frequent baking classes teaching students how to produce macarons, éclairs, croissants, and baguettes. Private classes available for bridal, bachelorette, or corporate parties.
Bake At Home Collection
Offers a take-home Bake Collection of croissants, cinnamon rolls, and breads that can be finished baking at home.
Ordering and Pick-Up
Products can be ordered online and picked up at one of the two locations in Scottsdale or Phoenix. No home delivery option available; pick-up during store business hours.
Secure Online Payment
All payments made through the website are secure using the online payment service Ogone.
Personal Messages
Option to include a personal message with your order during checkout.
Customer Service
Customer service available via email or telephone for order modifications and other inquiries.
Recognition
Earned a James Beard semi-finalist nod for Best Bakery in 2022.